My Volume Overlay stopped working @ 1:10 PM

karenbcz

Hi gord, (or anyone)
My volume overlay stopped working @ 1:10PM and my MACD bars are messed up after 1:10PM.
Also, there's a yellow vertical line on the entire chart at 1:10PM.
Since I first noticed it, everything is @ 1:15PM -- stopped.
How do I fix?

markd

Is this one symbol, or all?

Have you tried closing the browser and re-opening?

Have your tried a different browser?

Can you get to other internet sites?

I'm getting all the indexes intraday with no problem, including volume, MAs, indicators.

Can you tell if you received any updates to any security software you might have?

karenbcz

Sorry I bothered you. I downgraded from Extra RT to Extra. Didn't know the volume would be delayed 15 minutes. Ugh!
Thanks.

markd

No problem. Glad it was just that.

gord

Yes I see you have found the only major difference between Extra (Bats) and ExtraRT (exchange real time). The difference is the cost StockCharts has to pay to each individual exchange to register and pay data fees for each individual customer.

When you sign up or renew there is a link to the complete pricing details for each membership level. There are also several other articles on the differences between the Bats free real time and the Official Exchange data.

Just in case you're interested I've added a few links below.

http://stockcharts.com/h-mem/pricing.html

http://stockcharts.com/docs/doku.php?id=faqs:how_do_your_bats_real-time_charts_work

http://stockcharts.com/articles/chartwatchers/2012/04/are-bats-realtime-charts-right-for-you.html