New Members: Be sure to confirm your email address by clicking on the link that was sent to your email inbox. You will not be able to post messages until you click that link.
Scan function stopped working
About a week ago using the scan function in StockChart.com on my iPad, stopped working. I cleaned historical information under safari in settings but still not working. Even fired up a second iPad I had not used from several months and opened my StockCharts.com account and hitting scan button will not do anything. Checked both and syntax verification conforms formula and my stock list reference is all correct. Would anyone else have any suggestion as to what I could try. Am about to the point of cancelling my StockCharts basic account if I can not use the scan function. Thanks.
I don't use an iPad so can be of no help, but if it started a week ago, perhaps it's an update related oversight that they may or may not be aware of at the moment.
If you have a PC or laptop or other device other than the iPads, try to run your scans from there to make sure something hasn't changed in your scans or lists - lists and/or scans can get corrupted - although it doesn't happen very often.
Also check any kind of security or other settings on your iPads to make sure updates haven't changed them.
I don't know anything about iPads, but if its possible to remove your browser and then re-install it, try that.