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Annotation tool slow as molasses outdoors in Vermont in January
For some mysterious reason, the annotation on my very fast computer has all of a sudden, two days ago, started acting very strangely. It's gotten obscenely slow, and the laptop fan roars loudly whenever I try to move a line from one place to another. It's worst, and literally locks up the computer for minutes at a time, whenever I try to copy/paste a line from one part of a chart to another. I'm doing this after hours, one chart at a time, not much if anything else open, and the bizarre behavior is happening on both my computers. Literally just two days ago started behaving this way. What on earth is causing this? Anybody got a clue? Did they change something in the computer code for the annotation tool recently? Has anybody experienced this? I got a reply from Stockcharts support saying that nobody else has complained of this.
BTW, this only happens on the Stockcharts website. Nothing else I do on either of my computers causes this, and they're both very fast computers with all the latest updates and a screaming internet connection, so it's not that. No, it's something about the Annotation tool, I'm convinced. Anybody got any ideas?
I just used the annotation tool with no problem on an aging desktop with W7 and Firefox and a DSL connection - so as you say, it's probably not your connection. If it just started happening, then something about your set up may have changed. You may have gotten a software or OS update (often these happen behind the scenes, so you don't know about them) that set up a conflict with something else. If you have a windows system, open task manager to the performance tab, then open the annotation tool. It sounds like something is hogging either your memory or cpu cycles. Check the processes tab to see what it might be. You can sort them by memory and cpu. Try the annotation tool running alone (with only your browser open) then try it in combination with other things you usually run, one at a time. See if it makes a difference. If it was a software update, it may take care of itself with another update.
You didn't mention whether the problem occurs with different browsers - IE, Firefox, Chrome?
If you don't know what they are it's unlikely you've added them, so they probably aren't the problem.