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https://support.stockcharts.com/doku.php?id=policies
It could also be an ISP problem - yours or theirs are others that link yours and theirs.
Other possibilities - your machine is receiving or doing software updates in the background, or if you have security software, it is running a scan in the background. If you have a Windows machine, you can check the resource monitor to see if something is hogging your memory or disk activity.